SHIPPING
We have a large permanent stock in our logistics centre and we strive to ship available products within 24 hours of your order confirmation.
For references where "On request" is indicated, please contact our sales department.
UK Mainland Delivery
Our delivery prices are based on the total weight and size of the parcel(s). Delivery to UK mainland addresses is usually next working day (on stock items) if ordered before 12 noon.
Delivery Charges
If the order is under £450 the delivery charge is £16.78
Free shipping if the order is over £450 excl. VAT
Northern Ireland & Republic of Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands: Please email the AMPERE Sales Team uk@amperesystem.com for delivery charges
If you require an urgent delivery, please call us to check stock and estimated delivery time for any product you see on our website. Standard delivery days are Monday to Friday. Saturday deliveries are subject to higher postage charges and should be arranged via telephone in advance of ordering. A signature on delivery is required.
Outside of the UK Mainland
If your delivery address is outside of the UK mainland (i.e. Northern Ireland, Scottish Islands & Highlands, Isle of Man, Isle of Wight and Channel Islands) please contact us for a shipping quotation before ordering. A signature on delivery is required.
Export Delivery
If you require goods for export from the UK to any location worldwide please contact us via telephone or email to request a quotation before ordering.
RETURNS
All items in our e-shop have a total satisfaction guarantee.
If you are not satisfied with your purchase, please contact us within 7 working days of receipt of the goods. Please note that all returns must be pre-authorized by AMPERE Sales Team.
Once the product has been received at our premises and after checking that it is in good condition, we will refund the amount of the product (excluding shipping costs paid at the time of ordering). If the exchange or return of the product is due to our error, we will assume the inherent costs and the reshipment of the product.
The exchange or return of items that are incomplete, handled by the customer or received in poor condition will not be accepted.
Advice for the reception of your parcels:
Don't forget to check upon receipt:
- The number of packages.
- The condition of the products.
If necessary
- Mention precise and written reserves on the nature of the apparent damage on the carrier's delivery note.
- Inform us immediately.
We remind you that the words "subject to unpacking and inspection" are not valid. Any claim must be indicated on the carrier's delivery note at the time of delivery.
Contact us for product returns or inquiries:
Tel: +44 (0) 121 244 1809
Email: uk@amperesystem.com